Should You Befriend Your Employees?

Should you befriend your employees? The quick answer is no, but hear me out. Those of you who know me, also know that I believe managers need to care about their staff. In fact I devoted an entire chapter in my new book to this topic. But caring for your staff is...

Speech Writing Tip – Dangers of Emotion

A few weeks ago week I was coaching someone for a speech they had to give. We were walking through his outline and making necessary adjustments to make the presentation tighter and flow more smoothly. He decided to end his speech with a very emotional story. While...

Don’t Call 911

On Sunday, my son lay face down on the cold ice of the hockey rink waiting for the ambulance to arrive. He had been checked from behind into the boards and immediately crumpled to the ice as pain exploded from his upper spine. The entire arena watched and waited with...