Nice Uniform. Design It Yourself?

10 Tips to Boost Productivity at Work. How did one manufacturing plant raise its productivity by 20% in two months? They let their employees design their own uniforms. Well, that’s half of it. We all know that autonomy is a huge motivator. People desire to have control over their job’s and lives. What we sometimes don’t realize is that helping an employee enjoy a greater sense of autonomy doesn’t require a massive initiative. In Charles Duhigg’s book The Power of Habit he cites a 2010 study at a manufacturing plant where employees were allowed to have authority over the scheduling of their shifts and were allowed to design their own uniforms. Everything else remained the same. After two months workers were taking shorter breaks, making fewer mistakes, and the productivity in this plant rose by 20%. When people are allowed to exercise their autonomy it can have immediate positive benefits. As seen in the manufacturing plant, even little opportunities to exercise control can lead to staggering benefits. Here are some quick ideas on how to help your employees enjoy more autonomy at work: When you give a task to be completed let your employees come up with how to do it. Seek their input on a pressing problem. Let employees design their work environment (layout or uniforms etc) Instead of purchasing equipment for them, give them a budget and let them research and choose themselves. When possible, give them the authority to hire and fire. Ask them to research and find a charity your company can partner with. Ask them to design their own rewards system for exceptional performance....

Leadership Sighting on Delta Airlines

Recently I was on a Delta Airlines flight from Toronto to Atlanta when I witnessed a great display of leadership which caused a plane full of angry people to chill out, feel taken care of, and even have a couple of good laughs.  Here’s what happened, here’s why it worked, and what you can imitate from it. The Scenario: We were waiting to push back from the gate when we were alerted of a problem; something was wrong with the airplane door and it wouldn’t close. Apparently an open door on a jet plane is enough to keep you from taking off. Go figure. When the initial announcement was made that we needed to wait for a mechanic to come and assess the situation it set off a chain of predictable reactions; groans, complaints, and mutters among the passengers who were trying to get home or make tight connections. A couple of minutes later the Captain emerges from the cockpit and while standing in the isle makes this announcement: “Folks, we are just waiting for the mechanic to arrive and I want to keep you informed as to what’s happening. I know there’s nothing worse than sitting on an airplane without any information so I want to make sure you know what’s going on.” Analysis: There were five things the pilot did here which helped the situation. 1. Face time – The Pilot came out of the cockpit and gave us a face to the voice over the intercom. Its easy to be angry at a voice or an email but it’s harder to be angry at someone when...