Should you be friends with those you lead?

Should you be friends with those you lead?

My friend wasn’t impressed with my suggestion. In fact, I caught him rolling his eyes ever so slightly. He was a bank manager that had just taken over a new branch and we were having a discussion about leadership. I asked him if he was doing anything to get to know...
Master Your Craft

Master Your Craft

Michelangelo’s Confession Michelangelo made a confession that many don’t want to believe because if it’s true it puts them on the hook for their mediocrity. In this video James shares what it is as well as the true path to becoming a master in your...
United Airlines and Kicking People Off Planes

United Airlines and Kicking People Off Planes

Pay now or pay even more later. Earlier this week United Airlines made the headlines when videos emerged of a passenger being forcibly removed from their plane by security. The videos from the cell phones of other passengers show a gentleman being dragged by the arms...
How to Challenge an Employee

How to Challenge an Employee

How to Challenge an Employee When you need an employee to raise their game, make sure you understand this important cycle that nearly all people go through when challenged by someone in...