Master Your Craft

Master Your Craft

Michelangelo’s Confession Michelangelo made a confession that many don’t want to believe because if it’s true it puts them on the hook for their mediocrity. In this video James shares what it is as well as the true path to becoming a master in your...
United Airlines and Kicking People Off Planes

United Airlines and Kicking People Off Planes

Pay now or pay even more later. Earlier this week United Airlines made the headlines when videos emerged of a passenger being forcibly removed from their plane by security. The videos from the cell phones of other passengers show a gentleman being dragged by the arms...
Inspire Your Staff With The Ultimate Holiday Card

Inspire Your Staff With The Ultimate Holiday Card

Holidays are coming and you know it is customary for you as a manager to send greeting cards to your staff. The problem is you hate the whole process. I am going to show you how to create a holiday greeting card like they have never laid eyes on before. In our virtual...
Motivation 101

Motivation 101

A big part of understanding how to motivate others is knowing the difference between Intrinsic and Extrinsic Motivation. In this video James talks about Sticks, Carrots and Rockets and how knowing the difference can significantly alter how you approach motivating...

Accountability Gone Wrong

So my daughter came home from high school and told me she paid someone to write here in-class essay for her. My first thought was where did she get the money, and my next was, you did what! Don’t you hate those moments as a parent when your child does something and...
The Two Sides of Staff Motivation

The Two Sides of Staff Motivation

  Imagine trying to get someone to run fast while attached to an open parachute. Its hard.  So how do we motivate this person to run faster? If you said “Get rid of the parachute” you would be wrong. While eliminating the obstacle will make the job...