Three Power Phrases

Here’s three things you can say to create an emotional boost in your employees that doesn’t sound like traditional reward or recognition statements. I’d like to connect with you on LinkedIn. You can find me here.        ...
Emotional Contagion

Emotional Contagion

I spent most of this month with that crazy flu everyone is getting? Have you had it yet? I hope not. It’s not fun. I heard of one workplace that had to close because the entire staff got sick. That’s the problem with viruses, they like to spread. That’s also the...
Oh Captain My Captain.

Oh Captain My Captain.

How to Inspire Loyalty in Your Staff On a flight to Atlanta with a group of angry passengers, this Delta Airlines Pilot shows when to draw the line and stick up for your staff.    
Should you be friends with those you lead?

Should you be friends with those you lead?

My friend wasn’t impressed with my suggestion. In fact, I caught him rolling his eyes ever so slightly. He was a bank manager that had just taken over a new branch and we were having a discussion about leadership. I asked him if he was doing anything to get to know...
How to Challenge an Employee

How to Challenge an Employee

How to Challenge an Employee When you need an employee to raise their game, make sure you understand this important cycle that nearly all people go through when challenged by someone in...